State Bank of India (SBI) is the largest commercial bank in India and one of the largest banks in the world by assets. Established in 1955, SBI has over 500 million customers and a nationwide network of over 22,000 branches and 58,000 ATMs. CASE STUDY ON SBI SBI has a long history of serving the banking needs of India and has played a significant role in the country's economic development. In recent years, SBI has embraced digital transformation and has made significant investments in technology to improve its services and reach a wider customer base. One of the key initiatives in SBI's digital transformation journey was the launch of SBI YONO, a mobile banking platform that provides customers with a wide range of banking services and financial products, including loans, insurance, and investments. SBI YONO has been a huge success, with over 20 million registered users in just a few years of its launch. The platform has made banking services more accessible and convenient for...
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